Document guides / Appointment confirmation
The appointment confirmation: fewer no-shows.
An appointment confirmation tells a client that a visit is booked. It reads as a short letter with the date, who is coming and what to have ready.
When you would use a appointment confirmation.
You book a site visit or estimate
Confirm the time in writing.
Scheduled service work
Give the arrival window and what the client needs to do.
Reducing no-shows
A confirmation is a reminder they can refer back to.
Access matters
Ask the client to clear the work area.
Top to bottom, what the page shows.
This is the order a client reads it in, and the same sections AeroInvoice puts on a appointment confirmation.
- For
The client and the address.
- Message
Date, time and who is coming. The default wording asks the client to make the work area accessible and to reply to reschedule.
- Notes
Parking, gate codes or anything to prepare.
- Number prefix
- APT
- Signed by
- Confirmations are not signed.
Tips
- Send it as soon as the visit is booked.
- Give a way to reschedule so you hear about changes early.
How it differs from similar documents.
Good to know.
Should I send a reminder as well?
Make your appointment confirmation in minutes.
Start free. It numbers itself, uses the right wording and shares your client and item details.